October 22, 2014 Leave a Comment
LAS VEGAS – The news has had a chance to sink in, plans have been made for the prize money, and preparations are under way to make their ideas reality.
With the Company’s first-ever Insider Innovation competition over, Team Insider News checked in with the winners to find out how they were feeling and what the next steps are.
“I think for each of us, it’s been a little bit of a surreal experience in knowing that our ideas are going to leave a thumb print on this company,” said ARIA Front Services Manager John Romo, who’s idea is one of four NOIR-level winners selected for implementation Companywide.
Mr. Romo’s $10,000 grand prize-winning idea: modifying the luggage tags Bellmen use to help team members better communicate simple information about arriving guests, such as whether they are a return customer or the reason for their stay. His colleague at Vdara, Austin Raymond won for his Platinum Floor program proposal, guaranteeing room upgrades and other extra amenities to upper-level M life members. Some of his colleagues might reap the benefits of his idea as well.
“There are some team members I definitely need to recognize, so I might take them out for a fancy dinner as a thank you,” Mr. Raymond said. READ MORE AND HEAR THE WINNERS ON THEIR IDEAS